Terms & Conditions

These terms and conditions help to keep this website a safe place to trade and set out the full extent of any agreement reached between you and H.S.Johnson in connection with this site. You should understand that by placing an order, you accept the following terms and conditions:

Your contract for purchases made through this web site is with H.S.Johnson

You agree that e-mail can be used as a long-distance means of communication.

No contract for the sale of any product will subsist between you and H.S.Johnson unless and until H.S.Johnson accepts your order by way of an e-mail confirming that it has received payment in full for all the goods you have ordered, and that the goods have been shipped to the specified address. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time H.S.Johnson sends the e-mail to you (whether or not you receive that e-mail). This confirmation (not request) e-mail amounts to an acceptance by H.S.Johnson of your offer to buy goods from H.S.Johnson. You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.
H.S.Johnson will not pass on your personal or credit or debit card details to any third party.

You undertake that all details you provide to H.S.Johnson for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

If there are any changes to the details supplied by you it is your responsibility to inform H.S.Johnson as soon as possible.

You may also withdraw from the contract at any time after the product has been dispatched and you have received our email confirming your order, but no later than 7 working days from the day after you receive the product. Please see our returns policy for further details.

Liability

H.S.Johnson does not accept liability for any errors and omissions and reserve the right to change information, specifications and descriptions of listed goods, products and services. H.S.Johnson will do its best to correct errors and omissions as quickly as practicable after being notified of them.

H.S.Johnson do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the H.S.Johnson website or for any products or services purchased from H.S.Johnson.

H.S.Johnson will only be liable for direct loss up to a maximum total of the price of the product or service purchased in respect of any claim.

If your product develops a fault whilst under warranty, please refer to your manufacturers warranty booklet.

Processing of orders

Payments are debited before items are shipped by H.S.Johnson. 

H.S.Johnson aim to arrange shipment of all in stock items within 24 hours of receiving your order.

If goods are being ordered from outside H.S.Johnson's country of residence, import duties and taxes may be incurred once your goods reach their destination. H.S.Johnson is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the goods are being imported. Please be aware that goods may be inspected on arrival at port for customs purposes and H.S.Johnson cannot guarantee that the packaging of your goods will be free of signs of tampering.

Delivery/Title/Risk

The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation.

Title to any product ordered will pass to you once H.S.Johnson has received payment in full for that product.

If your delivery address is outside of the United Kingdom you maybe subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be paid by you. You should note that customs policies vary widely from country to country; H.S.Johnson advises each customer to contact their local customs office for further information.

Please note that when shipping products internationally you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Force Majure

H.S.Johnson will not be liable for any breach of agreement, for delay or failure to perform if the delay or failure is due to acts of God, civil commotion, riots, floods, drought, fire, legislation or other cause beyond the H.S.Johnson reasonable control. This does not affect your statutory rights.

Miscellaneous

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.

H.S.Johnson may amend these terms and conditions from time to time, and place the new version on the website. All purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms.

These terms and conditions shall apply when H.S.Johnson accepts your order by e-mail confirming that it has received payment in full for all the goods you have ordered. They shall supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between H.S.Johnson and you relating to your purchase. H.S.Johnson advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by H.S.Johnson.
You are advised to read (and are responsible for reading) all information on this website fully.

Legal Notices

All material on the Website, including, without limitation, all informational text, design of and "look and feel," layout, photographs, graphics, audio, video, messages, interactive messaging design and functions, files, documents, images or other materials on our Website (collectively, the "materials"), whether publicly posted or privately transmitted, as well as all derivative works, are owned by H.S.Johnson and/or its affiliates or other parties that have licensed to or otherwise permitted their material to be used by H.S.Johnson, and are protected by copyright, trademark and other intellectual property laws. H.S.Johnson disclaims any proprietary interest in trademarks, service marks, logos, slogans, domain names and trade names other than its own.
The materials on the Website may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means without prior written consent. Any modification of the materials, use of the materials on any website or networked computer environment, or use of the materials without prior written consent for any purpose other than personal, non-commercial use is a violation of the copyright, trademark, and other proprietary rights in the materials and is expressly prohibited.

All rights not expressly granted herein by H.S.Johnson to you are reserved by H.S.Johnson and/or its licensors.

THIS POLICY IS INTENDED TO COMPLY FULLY WITH THE REQUIREMENTS OF THE ONLINE COPYRIGHT INFRINGEMENT LIABILITY LIMITATION ACT AND THE DIGITAL MILLENNIUM COPYRIGHT ACT.

For further information please contact us at enquiries@hsjohnson.com.